Frequently Asked Questions

I tried signing up but I never got the email you promised so I can’t complete the signup process. What do I do?
Check your spam folder and also make sure that emails from the site are not being blocked. All administrative emails from the site are sent from . Note: this is a send-only address and all mail addressed to it is silently ignored. If you need to contact us, please visit the contact page for instructions.
Why does the initial map always place me in San Francisco (or some other location)? I’m not anywhere near there.
When you first visit the web site, we attempt to determine what city you are located in based on your IP address. However, mapping IP addresses to physical locations is not always accurate and sometimes not possible at all.
If your starting point shows as Alcatraz (in San Francisco Bay), then we are unable to determine your physical location from your IP address. This is sometimes the result of new IP allocations that have not been entered into the geolocation database or you could be connecting from an address belonging to AOL or another large provider that, because of the way their networks are configured, prevents geolocation services from determining your location.
On the other hand, if your starting point shows a different city (e.g., you’re in Sydney but the map starts you off in Canberra) then the geolocation service most likely has incorrect data for your IP address. In some instances, the geolocation data may not have sufficient accuracy in your country to locate your IP address in a specific city and may only be able to report your state/province/prefecture/etc., or in extreme cases, your country.
What do those goofy pictograms mean?
They show, in a compact form, what amenities are available at a brewery, e.g., whether the brewery offers tours, has a restaurant, sells beer to the public, etc. If you place your mouse pointer over an image, a short tooltip will be displayed showing what the symbol represents. The complete list of pictograms and their descriptions can be found on the pictogram page.
What browsers are supported?
This web site has been tested with Firefox, Safari, Internet Explorer, Opera, and Chrome. Not all versions, especially older versions, of these browsers have received significant testing. If your browser is listed by Google as a supported browser then the maps should function as intended.
Can I just view a list of breweries without seeing them on a map?
Sure. Start with the list of countries.